Spotify Frames

1. Order Processing Time

• Orders are usually processed within 1–3 business days after confirmation.

• Customized or bulk orders may require additional processing time. Customers will be informed in such cases.

2. Shipping Locations

• We currently ship across India.

• For international shipping, please contact us before placing an order.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• Any additional charges such as taxes or duties (if applicable) shall be borne by the customer.

4. Delivery Time

• Estimated delivery time is 3–7 business days, depending on the delivery location.

• Delivery timelines may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

5. Courier Partners

• Orders are shipped through reliable third-party courier and logistics partners.

• Tracking details will be shared once the order is dispatched.

6. Delivery Address

• Please ensure that the delivery address, contact number, and PIN code are correct.

• Burhani Acrylics will not be responsible for delays or non-delivery due to incorrect address details.

7. Damaged or Missing Items

• If the product is received in a damaged condition, please inform us within 24 hours of delivery along with clear photos.

• In case of missing items, contact our support team immediately.

8. Delivery Attempts

• Courier partners will make multiple delivery attempts.

• If the order is returned due to non-availability of the customer, re-shipping charges may apply.

9. Order Tracking

• Once shipped, tracking information will be provided via email or WhatsApp.

• Customers can track their order using the courier partner’s tracking link.

10. Contact Us

For shipping-related queries, please contact us at:
📧 Email: info@burhaniacrylics.net